Frequently Asked Questions

Smartfeed is the best feed management tool available in the e-commerce market. It helps online retailers in feed creation and optimisation according to different marketing platforms guidelines like Google Shopping, Facebook, Bing and much more.
Smartfeed as an application has made it easy for online retailers to optimise their feeds according to different marketing channel guidelines. We provide recommendations apart from the marketing channels guidelines to make your feed more effective.
Reach us via the contact form or by clicking “ Book a demo”, fill the required details and our Smartfeed team will contact you soon.
The information needed to set up an account with us are :
  1. Name
  2. Work Email
  3. Company's Physical address
  4. Website
  5. Products list
  6. Platforms to pull the products from (Shopify, FTP, specific URL)
  7. Marketing platforms ID (Google Merchant Center, Facebook, Bing or other account ID)
Once the registration is completed, the client is provided with the user name and password with which he needs to create his shop in Smartfeed.
Requisites to create a shop are:
  1. Shop Name
  2. Merchant ID
  3. Google Merchant Center Email ID
  4. Website URL
  5. Targeting country
  6. Language (in which the feeds needs to be sent to GMC)
  7. E-commerce shopping platform (Shopify, Big Commerce, Magento, Woocommerce)
There are many ways in which you can import product feed. It can be any E-commerce platforms as stated above and can be, imported via FTP, an XML file, CSV file or any specified URL.
Based on the subscription plan, the client will have the privilege of creating users. The client can even restrict the permission levels of a particular user according to their role.
Yes, the client can download reports to check the company's performance.
Yes, the reports can be customized according to the client needs.
In general, the reports available are:
  1. Top cost report
  2. Google Shopping report
  3. Web KPI's
Yes, we provide 24/7 support via email.
Yes, onboard training is provided to the client once they register with Smartfeed.